Frequently Asked Questions

Our address: 22878 Pacific Coast Highway, Malibu, CA 90265

We are located on the shores of Carbon Beach in the heart of Malibu, CA, next to the famous Malibu Pier.

The 2 closest airports to the hotel are:

• Los Angeles International Airport (LAX) – 22.2 miles away
• Hollywood Burbank Airport (BUR) – 35 miles away

Directions to Malibu Beach Inn

From Los Angeles International Airport (LAX) / Northbound Pacific Coast Highway (PCH)

• Head north on I-405 North freeway for 4.4 miles
• Use the 2nd from the right lane to take the exit towards I-10 West for Santa Monica
• Drive on I-10 West for 3.9 miles then continue onto CA-1 North for 11.4 miles
• The hotel entrance is on left-hand side past Sweetwater Canyon Drive and pedestrian crosswalk

From US-101 South from Ventura County / Southbound Pacific Coast Highway (PCH)

• Head south on US-101 S from Ventura County
• Exit 32 for Las Virgenes Rd toward Malibu Canyon
• Turn right onto Las Virgenes Rd for 0.1 miles
• Keep right to stay on Las Virgenes Rd for 4.6 miles
• Continue onto Malibu Canyon Rd for 4.6 miles
• Turn left onto Pacific Coast Highway / CA-1 South for 1.7 miles
• Hotel entrance is on the right-hand side, past Malibu Pier and the Malibu Pier parking lot

We are a boutique, luxury hotel featuring 47 rooms and suites, across 3 floors.

Our check-in time is at 4:00pm and our check-out time is at 12:00pm.

For early arrivals, we cannot guarantee early arrivals at time of booking as it is subject to availability. Please let our team know in advance of your intended arrival time and our team will do our best to accommodate the day of your arrival.

For late departures, we can accommodate late departures depending on availability the day of departure. Please call our Front Desk the morning of your departure to inquire on a late check-out.

Our general guarantee policy is a one-night deposit upon booking, unless otherwise stated on the room rate details via the website/booking engines or communicated at time of booking.

If the method of payment for the deposit is declined, we offer up to 72 hours from time of booking to update the method of payment; otherwise, we will release the reservation.

Our general cancellation policy is by 12:00pm local time 72 hours prior to arrival for a full refund on the one-night deposit, unless otherwise stated on the reservation. For non-refundable room rates, no refunds will be provided.

Any changes or cancellations within 72 hours prior to arrival are subject to a fee equal to one night’s room charge.

If you need to make any changes to your reservation, please contact our Reservations Team at reservations@malibubeachinn.com.

Room rates are subject to a City of Malibu Room Occupancy Tax of 15.00% per night.

At the time of check-in, we require a valid credit card and photo identification in the name of the person occupying the room. Please be advised that this card will be pre-authorized at the time of check-in for room tax and any additional charges that you may incur during your stay. Pre-authorized charges are USD $250.00 per day.

Yes, you could reserve over 10 rooms up to a full buyout of the hotel. For rates and availability, please email events@malibubeachinn.com.

The Malibu Beach Inn is a proud member of The Leading Hotels of the World (LHW), which offers a complimentary hotel rewards program, Leaders Club.

As a Leaders Club member, you will have exclusive access to over USD $500.00 in benefits for more than 400 hotels and resorts around the world. As a member, you have exclusive rates and experiences, are provided with special amenities and benefits on property, and earn points for upgrades and complimentary stays.

At Malibu Beach Inn, we offer guests exclusive rates throughout the year, a daily breakfast credit per day per room, complimentary Wi-Fi, and early check-in/late check-out/upgrade on arrival, subject to availability.

To become a Leaders Club member, you can either contact your travel agent for more information about the Leaders Club program and benefits, or sign up at the Leaders Club website: Join Leaders Club – The Leading Hotels of the World (lhw.com)

Yes, we offer an optional contactless check-in, in addition to an in-person check-in at our Front Desk.

While we cannot guarantee an upgrade at time of booking, you are welcome to request a room upgrade when making your reservation online or via phone, through your travel advisor, or upon arrival.

You can also choose to upgrade your room category during your pre-arrival check-in.

We accept the following credit cards: American Express, Visa, Mastercard, Discover, Diner’s Club. We also accept certified or cashier’s checks and cash. Personal checks are not accepted.

We do not cash foreign currency. Guests can exchange their foreign currency at all major airports at the Currency Exchange booths. There is also a Currency Exchange storefront located 10 miles from the hotel in Santa Monica at 395 Santa Monica Pl, Santa Monica, CA 90401.

Yes, our Front Desk Team is available to assist you 24 hours a day, 7 days a week.

Smoking is prohibited on property. We do offer a designated smoking area near Pacific Coast Highway. Any rooms that are subjected to smoke will be charged a cleaning fee.

Yes, we do offer ADA accessible rooms. Please advise the hotel in advance of your arrival so we can allocate the room for your stay.

Yes, we are welcome children of all ages. Please advise our team if your room requires a crib or sofa bed at time of booking.

No, our hotel does not offer childcare; however, our Concierge Team will be happy to assist with providing information and coordinating with our childcare partners in the area. We also suggest www.care.com for local childcare needs.

We love our pets; however, we are not a pet-friendly hotel.

We admit certified service animals as defined by the Americans with Disabilities Act (ADA). The act requires that the animal be trained in a specific service to aide its owner. Comfort or support animals are not recognized by the ADA.

Yes, our Front Desk is a sperate space that is used as a lobby.

We provide our guests with complimentary Wi-Fi. For meetings & events, we also offer a secure Wi-Fi connection as part of a group package.

Yes, guests have complimentary access to Cure Spa & Fitness Center, a full medispa with state-of-the-art fitness center. The spa is open everyday from 9:00am – 5:00pm. The fitness center is open from Monday – Saturday from 7:00am – 7:00pm, and on Sunday from 9:00am – 5:00pm.

No, our hotel does not have a pool on property.

We offer valet parking for standard size vehicles for USD $39.00 per vehicle per day, with unlimited in-and-out privileges. We do not have any self-park options on property.

For larger vehicles and RVs, we recommend contacting nearby parking lots or parking along Pacific Coast Highway (subject to local parking regulations).

Yes, our hotel offers complimentary car chargers for electric vehicles.

No, we currently do not have a house car; however, our Concierge Team can assist with coordinating transportation services to/from the hotel.

Yes, we can coordinate transfers to/from Los Angeles International Airport (LAX; 22.2 miles / 35.7 km one way) and Hollywood Burbank Airport (BUR; 35 miles / 56 km one way). Transfers are subject to additional charges.

We are only 0.3 miles away from Nobu Malibu (6 mins walking distance), 8.1 miles from The Getty Villa (15 mins drive), and 11.2 miles from the Santa Monica Pier (20 mins drive). For more information or additional points of interest, please contact our Concierge Department at concierge@malibubeachinn.com.

Yes, we have a swimmable beach. Please note that we do not provide any lifeguard services.

Carbon Beach is a swimmable beach; however, we recommend nearby Surfrider Beach for an optimal surfing experience. Surfrider Beach is within walking distance and our Concierge Department can assist you with equipment and suit rentals, surfing lessons, and on-site storage.

You can also view our beach cam here: Malibu Beach Cam

Our beach chairs and umbrellas are on a request basis for our registered guests. Our Front Desk Team can arrange the beach chairs and umbrellas at your convenience. We also offer a food and beverage menu on the beach.

Yes, we will be happy to assist our guests with any/all requests for their stay. Please direct any inquiries to concierge@malibubeachinn.com.

Yes, we do offer gift cards for purchase. Please contact concierge@malibubeachinn.com for further assistance.

We have a walk-through gift shop in our hotel walkway between the entrance of the hotel and Carbon Beach Club. Our Front Desk and Carbon Beach Club teams can assist with any purchases on property.

We offer 4 room categories:

• King Pier View Room (approximately 400 sqft)
• King Premier Ocean Front (approx. 350 sqft)
• Ocean Front King Junior Suite (approx. 525 sqft)
• One Bedroom Master Suite (approx. 600 sqft)

For more information, you can view our accommodations page here: Accommodations Page

Each room can accommodate either 3 adults or 2 adults and 2 children.

No, all of our rooms come with a Queen sleeper sofa with a Tempur-Pedic mattress topper.

Yes, we can offer cribs complimentary to our guests.

All of our rooms feature a King bed with a Queen sleeper sofa. We do not offer any King-King options.

Yes, guests are able to request connecting rooms with interconnecting door in our King Premier Ocean Front Room category. If a connecting room is needed, please advise our team and/or note the request when confirming a room reservation. Please note that we cannot guarantee connecting rooms at time of booking; however, we will note the connecting room request and our team will do our best to accommodate.

While our beds do have views of the ocean, we do not have any beds that face directly at the ocean. All of our beds either run parallel or adjacent to the ocean.

Yes, we offer 24-hour in-room dining service.

We offer a workstation, LCD HD televisions, digital in-room entertainment system, complimentary Wi-Fi, telephone, expansive mini bar and fridge, Nespresso machine, SMEG tea kettles, and a variety of snacks, in-room safe, custom robes, ironing board and iron, and steamer.

We offer remote-controlled Toto toilets/bidets, double sinks, walk-in showers, Bamford hair and skin care products, and blow dryer.

Our rooms do not feature any bathtubs, only walk-in showers.

Our in-house magazine Experiences can be found in every guestroom on property. Our magazine features information on our hotel, as well as articles on seasonal activities, wellness, travel, and more!

The magazine can be accessed digitally here on the following link: Malibu Beach Inn – Experiences Magazine

If you prefer a physical copy of Experiences, our Concierge Team will be happy to mail you a copy. Please contact them directly at concierge@malibubeachinn.com.

Walk-in reservations are welcome; however, reservations in advance are encouraged. Reservations can be made via telephone, OpenTable, or via our Concierge Desk.

We love our pets; however, we are not a pet-friendly hotel.

We admit certified service animals as defined by the Americans with Disabilities Act (ADA). The act requires that the animal be trained in a specific service to aide its owner. Comfort or support animals are not recognized by the ADA.

There will be an automatic 18% service charge when dining at Carbon Beach Club. If you are interested in bringing your own wine, a USD $55.00 corkage fee will be assessed, with a 2-bottle limit. We cannot accept a wine that Carbon Beach Club is currently offering.

We offer a food and beverage menu during the day for in-house guests only.

We provide music via overhead speakers during the day/evening. We currently do not offer live music on property.

Feeding birds, animals, and other oceanic life is prohibited.

We source our products as local as possible and fresh. Most ingredients provided by local and sustainable companies within a 2-mile radius of the hotel.

We do not enforce table times unless a prior notice has been given.

We offer two meeting spaces:

• Boardroom by the Sea: Boardroom seating up to 10 guests
• Private Dining Room: Boardroom seating up to 16 guests

For more information and/or for rates and availability, please contact events@malibubeachinn.com.

Yes, we offer audio-visual options in each meeting space for both Apple and PC products.

Due to our intimate size, we can only accommodate small receptions. Please contact events@malibubeachinn.com for more information.

Yes, we are able to privatize our oceanfront terrace for private events. Please note we have a blackout period during our peak season (mid-May through mid-September).

Our oceanfront terrace has a maximum capacity of 45 guests.

We offer for pick-up only catering through our Events Department. We do not offer any delivery services.

Yes, we do offer full buyouts of our Carbon Beach Club Restaurant. Please email events@malibubeachinn.com for more information and availability.

Yes, we can offer hotel buyouts for groups. Please contact events@malibubeachinn.com for further details and availability.

Yes, we are a proud partner of The Leading Hotels of the World and Querido Hotel Collection.

Yes, we offer 10% commission to travel agencies with valid IATA numbers.

Yes, we are a preferred partner of Virtuoso and a member of Internova SELECT.

Yes, any reservations made with a valid IATA and your client’s Leaders Club member number will be eligible for commission. Please make the reservations through the GDS or through LHW channels.